Why Choose eDigits for IT support ?

  1. Reduce and control operating costs
  2. Improve company focus
  3. Gain access to exceptional capabilities
  4. Help-Desk Online Support
  5. Software installation, upgrades, repairs
  6. Virus and spyware cleanup
  7. Email setup
  8. Tablet and smartphone setup
  9. PC and server tune-up
  10. On demand IT Support visits

Support Packages

On-Site Technical Support Packages

If your organization requires on-site visitation frequently or at scheduled intervals, this is the solution for you. We offer several different plans to fit your needs and budget from only a few hours a month to full-time on-site consultants. Clients under technical support contracts automatically receive priority trouble ticket resolution specially useful at critical times when major software flaws, vulnerabilities, and virus attacks threaten many of our clients’ systems simultaneously and our on-site technicians are booked for extended periods of time.We have the following options for you to pick from depending on your requirements.
BRONZE PACKAGE
Bronze Package Pay. / Month Pay. / Year
8 hours (1 visit) included monthly technical support. Call Us Call Us
Ticketing System (Remote Support) 4 FREE Tickets 48 FREE Tickets
Extra Ticket Cost Call Us Call Us
SILVER PACKAGE
Silver Package Pay. / Month Pay. / Year
16 hours (2 visit) included monthly technical support. Call Us Call Us
Ticketing System (Remote Support) 8 FREE Tickets 96 FREE Tickets
Extra Ticket Cost Call Us Call Us
GOLD PACKAGE
Gold Package Pay. / Month Pay. / Year
24 hours (3 visit) included monthly technical support. Call Us Call Us
Ticketing System (Remote Support) 16 FREE Tickets 192 FREE Tickets
Extra Ticket Cost Call Us Call Us
PLATINUM PACKAGE
Platinum Package Pay. / Month Pay. / Year
32 hours (4 visit) included monthly technical support. Call Us Call Us
Ticketing System (Remote Support) Unlimited Unlimited
Extra Ticket Cost Call Us Call Us
On-Site Technical Support Packages
On Demand Visits Service Cost
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Expert Contact Us

NGO ( Non-Profit Organizations )

eDigits supports the work of non-profit organizations, foundations, educational institutions, and other charities that wish to utilize our service offerings.If your organization has non-profit status, as approved and authorized by Egyptian Government, you are eligible for a 10% discount on many of our hourly rates and service fees.The services that are eligible for this discount include on- and off-site technical support, web design & development, web maintenance and shared web hosting monthly fees and charges.

 

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